Casual Customer Screening Officer - Mt Gravatt

Location: Mt Gravatt
Posted on: 30 November 2018

Casual Customer Screening Officer (Retail Health) - Mt Gravatt Area

Who We Are!
Bay Audio is one of Australia's leading retail hearing health providers. We deliver outstanding customer service through our growing network of more than 65 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. Being able to hear the people we love, and engage with the people around us is vital to keep us connected!

What We Are Seeking:

  • A self-starter with a ‘can-do’ attitude
  • A great communicator (both written and verbal)
  • An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to take a free 5 minute hearing screening.
  • 7 day flexibility with rotating weekends and late night trade

What You Will Be Doing:

You will be required to:

  • Actively encourage customers in the shopping centre to check their hearing health by completing a free 5 minute touchscreen self-assessment hearing check
  • Explain hearing screening results to the customer
  • Schedule appointments for potential customers to meet our Clinician(s) for a full diagnostic test
  • Provide support to the customer, Clinician and team
  • Build rapport with new and enhance the relationship with existing customers
  • Ad hoc duties as directed by the Store Manager

In Return We Offer:

  • $27 per hour plus weekend penalty rates (Adult 21 years and over)
  • Comprehensive training
  • Discounts on hearing solutions for family and friends
  • Great career opportunities if you are seeking them
  • The chance to work in a business that genuinely enables you to change a customer’s life!

Previous retail/sales or health experience will be highly regarded.  Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!

Short listed candidates will be contacted for an initial phone screen followed by a Skype/Facetime interview.