Multi-Site Customer Screening Officer – Nowra/Batemans Bay

Location: Nowra
Posted on: 28 February 2019

Who We Are!
Bay Audio is one of Australia's leading retail hearing health providers. We deliver outstanding customer service through our growing network of more than 65 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss.

What We Are Seeking:

  • A self-starter with a ‘can-do’ attitude
  • A great communicator (both written and verbal) to support our team and customers
  • An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screening checks
  • 7 day flexibility with rotating weekends and late night trade
  • Someone who is willing to travel between the Nowra and Batemans Bay stores

What You Will Be Doing:

  • Actively encourage customers in the shopping centre to check their hearing health by completing a free 5 minute touch screen test
  • Explain hearing results and recommending next steps to customers
  • Build rapport with new and enhance the relationship with existing customers
  • Ad hoc duties as directed by the Store Manager

In Return We Offer:

  • An attractive salary package
  • Comprehensive training and development
  • Great career opportunities and succession planning to our retail leadership roles

Previous sales, retail and/or health experience will be highly regarded.  Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!

Short listed candidates will be contacted for an initial phone screen followed by a Skype/Facetime interview.